Privacy policy

At LinearDock, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as mice, keyboards, and headphones. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Credit card details or other payment method data, which are processed securely by our third-party payment processors. We do not store full payment card numbers on our servers.
  • Order Details: Products purchased, order history, and transaction records.
  • Technical Data: IP address, browser type, device information, and cookies (as described in our Cookie Policy) to enhance site functionality and security.

How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, returns, or inquiries via email at [email protected].
  • To improve our website, products, and customer service.
  • To comply with legal obligations and prevent fraud.

We do not use your information for marketing purposes without your explicit consent. You will not receive promotional emails unless you have opted in separately.

Data Storage and Security

We implement industry-standard security measures to protect your data, including encryption (SSL/TLS) during transmission and secure storage on our servers. Your personal information is stored in secure data centers with restricted access. We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal records). After that, it is securely deleted or anonymized.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our business, such as:

  • Payment processors (e.g., Stripe, PayPal) for transaction handling.
  • Shipping carriers (e.g., FedEx, UPS) for order delivery.
  • IT and security service providers for website maintenance.

These third parties are contractually obligated to protect your data and use it only for the specified purposes. We may also disclose information if required by law or to protect our rights.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for specific purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and prevent fraud. You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

International Users

LinearDock operates globally. If you are accessing our website from outside the country where our servers are located, your data may be transferred to and processed in a country with different data protection laws. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in accordance with this policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. Your continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at [email protected]. We are here to assist you.