Shipping policy

At LinearDock, we are committed to delivering your Mouse, Keyboards, and Headphones with efficiency and care. Please review our logistics policy below to understand how we process and ship your orders.

Shipping Method

We offer a single, reliable shipping option: Standard Shipping. This method is available for all products in our catalog, including Mice, Keyboards, and Headphones. Please note that there are no free shipping promotions or waivers available at this time.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. During peak periods or promotional events, processing may take slightly longer. You will receive an email confirmation once your order has been dispatched.

Delivery Time

Standard Shipping delivery times vary based on your location. Generally, you can expect your package to arrive within 5–10 business days after processing. We strive to provide accurate estimates, but actual delivery may be subject to external factors such as carrier delays or customs clearance.

Shipping Costs

Shipping fees are calculated at checkout based on the total weight and dimensions of your order, as well as the destination address. There are no free shipping thresholds, and all orders are subject to the applicable Standard Shipping charge.

Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery through the carrier’s website. Please note that LinearDock does not provide a user center for order management, so all tracking updates will be communicated via email.

Delivery Address

Please ensure that your shipping address is accurate and complete at the time of purchase. LinearDock is not responsible for delays or losses resulting from incorrect or incomplete addresses provided by the customer. If you need to update your address after placing an order, please contact us immediately at [email protected].

Lost or Damaged Packages

If your package is lost or arrives damaged, please reach out to our support team within 7 days of the expected delivery date. We will investigate the issue and work with the carrier to resolve it. For damaged items, please include photos of the packaging and product in your email to [email protected].

International Shipping

LinearDock currently ships to select international destinations via Standard Shipping. Please be aware that international orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient. Delivery times for international shipments may be longer due to customs processing.

Contact Us

If you have any questions or concerns about your shipment, please email us at [email protected]. Our team is here to assist you with any logistics-related inquiries.