Tracking order

Thank you for choosing LinearDock for your Mouse, Keyboards, or Headphones purchase. We understand that staying informed about your order’s journey is important to you. Below, you will find a clear, step-by-step guide to tracking your package without needing to log into any account.

How to Track Your Order

Once your order has been shipped, we will send you an email confirmation from [email protected] containing your unique tracking number and the shipping carrier’s name. Please follow these simple steps:

  1. Locate Your Tracking Number: Check your email inbox (and spam folder) for the shipping confirmation email from LinearDock. The tracking number will be clearly listed in the message.
  2. Visit a Reliable Tracking Service: Use a trusted third-party tracking website to monitor your package in real time. We recommend 17Track, a free and widely used platform that supports hundreds of carriers worldwide.
  3. Enter Your Tracking Number: On the 17Track homepage, paste your tracking number into the search bar and click the “Track” button. The system will automatically detect the carrier and display the latest status of your shipment.
  4. Review the Updates: You will see detailed information, including the current location, estimated delivery date, and each milestone (e.g., “Picked up,” “In transit,” “Out for delivery”).

Alternative Tracking Options

If you prefer another service, you can also use PackageRadar or AfterShip. Both offer similar functionality: simply enter your tracking number on their homepage, and they will provide comprehensive tracking updates across multiple carriers.

What to Do If You Haven’t Received Your Tracking Email

If it has been more than 48 hours since your order was placed and you have not received a shipping confirmation email, please contact us directly at [email protected]. Include your order number (found in your initial order confirmation email) and we will promptly provide your tracking information. Please note that we do not offer phone support, but our email team is ready to assist you.

Important Notes

  • Tracking information may take up to 24 hours to appear after you receive the email, as carriers update their systems.
  • For international shipments, customs clearance may cause delays. Use the tracking service to monitor any status changes.
  • If your package shows as “Delivered” but you have not received it, please check with neighbors or your local mailroom. If still missing, email us at [email protected] with your order number for further assistance.

We hope this guide helps you stay updated on your LinearDock order. Your satisfaction is our priority, and we are here to ensure a smooth delivery experience.